Look here to find information on current projects happening in our community to enhance your water service.
"Subscribe" and receive updates on our Current Projects the minute they are posted. It's easy!
Phase V Schedule Update
October 29, 2017
Tentative Schedule for the next two weeks:
Crew #4: Is continuing their work up Nine Mile Rd towards Lake Rd/Nine Foot Road. They anticipate being at or near station 244+00 (Lake Rd) in the next 3 weeks. Once they are there, they will continue up Lake Rd.
Crew #3: Anticipates completing Blue Heron Bay by the end of October, weather permitting. Once Blue Heron Bay is completed, Crew #3 plans on moving over to finish Bur Oaks around the first week of November.
Crew #1: Has completed the tie-in at Hwy 24 & Nine Mile Rd, and has the first directional on Nine Mile along with Croatan Colony, Gales Creek, and Southwest Drive tied-in. Crew #1 is now beginning to fill and test Nine Mile Rd from Hwy 24 towards Southwest Dr. After they complete their testing, they will begin working on Roberts Rd.
The Boring Crew anticipates having their work at the intersection of Bur Oaks/Nine Mile Rd and Nine Mile/Nine Foot Rd completed towards the end of the first week of November.
Phase V Update
August 25, 2017
Contents of the letter sent to customers on August 14, 2017:
This mailing outlines what you can expect regarding the installation of the water main and your water service. Please review it entirely and do not hesitate to contact us if you have any further questions.
SCHEDULE: We are pleased to apprise you that our water line contractor, Tony E. Hawley Construction Co, Inc., is currently making great progress following the resolution of our initial construction concerns. With three crews working simultaneously in different areas and the possibility of a fourth crew joining, it will be difficult to define the exact time that they will arrive on your street. However, the following bullets indicate their construction status and plans as of August 14, 2017:
- Crew #1 – Continuing on Nine Mile Road towards Lake Road/ Nine Foot Road installing 8" water line.
- Crew #2 – Continuing North on Nine Mile Road from Southwest Drive and completing subdivisions on the West side of Nine Mile Road. Brynita Lane will be next followed by Bur Oaks Blvd. (Including all adjacent streets and cul-de-sacs per plans).
- Crew #3 – Beginning work within Bogue Forest Drive followed by Blue Heron Drive.
- Possible Crew #4 added before August 31 - This crew will work on connecting Nine Mile Road and Hwy 24 before assisting to finish the last 2,000 feet on Nine Mile Road along with connecting the subdivisions and side streets along Nine Mile Road to that water main.
CONSTRUCTION AREA: We will work closely with our contractor to complete the construction with as little inconvenience and disruption to your property as possible.
- All concrete driveways will be bored.
- Yard ornaments or other landscaping within the right-of- way should be removed to avoid possible damage.
- We can provide flags to be used to locate irrigation lines or anything else of significance within the right-of-way.
URGENT – METER LOCATION: The contractor will attempt to install some water services during the water line installation. For a limited period of time, you will have the option of deciding where to install your water meter. If we do not receive a response from you indicating where you wish to have your water meter installed, we will locate it in a position that we believe to be most reasonable. However, as the property owner, you best know where your utilities and septic are located. If you are having a difficult time deciding, call us to make an appointment for someone to visit with you.
To identify your meter installation location, please choose one of the following options before September 1, 2017:
- Meter locations are marked with blue flags that we have available. You can get one by:
- Visiting the office at 4102 Hwy 24, Newport. Our office hours are Monday through Friday from 8:30 a.m. to 5:00 p.m.
- If you are unable to do so, make an appointment for us to come to your home by calling 252-393-1515.
- Meter location considerations:
- The meter will be installed where the property line meets with the right-of-way line anywhere along the front of your lot. Our contractor will determine how far off the roadway shoulder the meter will be located, but you must determine the position to the right, middle, or left of your lot.
- You may need to consult with your plumber to decide the best location to minimize the plumbing that will be needed. In most cases, this is dependent on the well location and if you decide to use the line between the well and the building as a tie-in point.
- Keep the water meter and customer water line at least 10 feet away from sewer lines or drain fields and keep the meter at least 5 feet away from utility poles and utility pole guide wires.
- We encourage you to continue to use your well for outdoor watering, but you must not have any interconnections between your existing well and water meter. That is an illegal connection.
- If the service is to be installed on a vacant lot, please consider potential future uses of that property and possible locations of driveways, septic fields, etc.
- You will be provided with a Hook-Up Guide when you get your flag. However, please read the additional Hook-up Information at the end of this letter.
- Once the flag is placed, call our office to let us know you are ready for us to record the location. Our staff will paint a “S” or dashed marked on the pavement in front of your flag to indicate to the contractor that we have confirmed the installation of the service.
- For those that are not local, we have enclosed a sheet that you can use to give us a detailed drawing where you would like the service to be installed. Our staff will place a flag for you based on that drawing. However, we encourage you to verify that location before the meter is installed to ensure proper placement. Provide as much information as possible, including distances from objects, boundaries, etc.
FINAL APPROVAL & HOOK-UP:
- As the water line for communities in the same vicinity is completed, we will request an approval from NC DENR Public Water Supply. That approval allows us to begin providing water service to residents in that area. You will be notified when that has been received and you will have approximately 60 days to connect to the meter before your monthly billing cycle begins. (The loan for this construction project will be repaid by water usage fees. Therefore, we encourage you to utilize your new water service as soon as possible.)
- WCWC recognizes that your plumbing may not be accustomed to higher pressures. Also, you may have leaks of which you are not aware. Because of those reasons, WCWC will be lenient with our adjustment policy during the first 6 months after releasing the water line for consumption. Based on that, we will adjust 100-percent of leak related water usage for accounts that connects to their meter within the first 3 months of availability. After that period of time, the normal adjustment policy will apply, which is 50% of the usage above the average. (WCWC does not adjust for leaks in irrigations systems, outdoor hoses, swimming pool connections, or outbuildings.) More information regarding the hook-up with be included in your next letter.
CONTACT: If you have any questions, please do not hesitate to contact our office at (252) 393-1515, (877) 393-6829, or by e-mailing firstname.lastname@example.org. We look forward to serving you and will forward additional correspondence as needed
Letter Sent to Phase V Customers on June 27, 2017
July 10, 2017
Contents of the letter sent to customers on June 27, 2017:
Dear Phase V Customer:
We have received our final approval from Public Water Supply (PWS) for water services installed on the following streets/areas:
White Oak Bluffs
Hunters Creek Road
Silver Lake Court
River Oaks Subdivision
You can now begin the hook-up process using the appropriate enclosed guide. Although connecting to your water meter can be completed when you wish, the water line extensions were approved for funding based on anticipated water use. Therefore, we hope that you will choose to connect to the service, not only for this reason, but because it will also help us to maintain a higher quality of water in the newer areas.
The Carteret County Permits and Inspections Department would ask that you get a permit for the plumbing. As mentioned, we have enclosed two hookup guides to assist either in answering your general plumbing questions or in giving you guidance with RPZ installations.
• There is an electronic reading device (MTU) attached to the lid of the water meter. You can open the lid by inserting a screw driver in the notch and pushing forward to release the eyes holding it in place. Replace the lid after use to ensure it does not blow off or become dislodged, damaging the MTU. Take caution when mowing. If damaged, the cost of replacement is shared with the account holder.
• Do not undersize or oversize the water line from the meter to the house. Generally, one-inch is recommended, but that depends on the number of fixtures in your home along with the line distance between the meter and the dwelling.
• It is required to have your own personal shut off valve at the meter. A second is suggested at the home or building.
• We also suggest a pressure reduction valve at the home side of the connection. It will keep a steady pressure throughout your home or business. Ultimately, it also reduces the amount of water that you use in a given period of time.
• We encourage you to continue to utilize your existing well for outdoor purposes. However, please be aware that you must physically disconnect the well from your new service line. We reserve the right to inspect that disconnect and for the safety of all, will shut off your meter if a cross connection is found until it is disconnected.
• If you are connecting the meter to a line that will supply water to a commercial building, swimming pool, irrigation system, or a dock, you must install a Reduced Pressure Zone Backflow Preventer or RPZ. As per code and suggested by Public Water Supply along with our Cross Connection Control Plan, RPZs must be installed by licensed plumbers and tested annually by a certified licensed backflow tester. The annual test results must then be forwarded to the water company. We can provide you with a list of approved testers, if necessary, or we can test for you.
The first bill can be expected around September 15, 2017 for the current monthly minimum charge of $17.30 plus any water used. If you connect next week, for example, you would have 7 weeks of usage on the first billing. It will be due October 7, 2017 and your bills will continue to be due that time each month. (Payment options are checking and credit card draft, on-line, office, mail, or phone. A copy of the rate structure can be requested or you may elect to visit our website at www.wcwc.biz.)
IMPORTANT: You may have leaks that you are not aware of because of being on a well system. Therefore, we will be tracking usage closely along with offering an enhanced leak adjustment. If you are curious about usage and possible leaks, please contact us. Your water meter is very precise and reads your meter several times per day. We can easily apprise you of your usage if you contact us.
In the event of a leak, WCWC does have a leak adjustment policy whereby we will deduct 50% of the overage, which is based on your average or anticipated average. We also have a catastrophic leak adjustment that will reduce your bill to a maximum of $150 (currently). You are entitled to one every 12 months. However, for Phase V customers only, WCWC will adjust 100% of leak related usage for all bills rendered through January 15, 2018 where we receive a leak adjustment request (form available on-line or in our office) along with plumbing receipts for materials and/or labor. Your account must be connected by December 2017 to qualify for the 100% leak adjustment. This adjustment applies to interior/hard plumbing only.
Once you have connected to your service, please contact our office. We will be visiting to ensure that you have a minimum of one personal shut off valve, which must be adjacent to the water meter.
If you use the internet, please visit our website at www.wcwc.biz for information about our company. In the event of an outage, we would like to be able to quickly notify you. You can sign up for email and/or texted ALERTS on the web or by calling our office. You should also contact us for your initial password to the on-line bill payment option. This information and more will be included with your monthly water bill.
We would like to welcome you as a user-member of West Carteret Water Corporation and encourage you to contact us with any concerns or questions that you may have.
West Carteret Water Corporation
Phase V Certification Update
June 04, 2017
Phase V Water Line Construction Update
February 10, 2017
West Carteret Water's Phase V Expansion is moving right along! Currently, water line is being installed in the White Oak Bluff Subdivision. Next month, construction is scheduled to begin in the following areas: Bogue Forest, Blue Heron Subdivision, Croatan Colony, Gales Creek Road, and George Taylor Road. Letters have been mailed out to customers in these areas, as a reminder to stop by our office and pick up a flag. Flags should be placed in the right of way where the property owner would like the meter to be located. If possible, existing utilities can be used as a guide. If you have any questions regarding flag placement, please contact the office during regular business hours.
Phase V Water Line Construction Update
September 29, 2016
Phase V Water Line Construction is underway. We are working on clean-up in the White Oak Bluff Subdivision at this time.
If you live in one of the subdivisions/streets listed on the attachment you are highly encouraged to contact the office, since construction will take place in these areas first. Those wishing to pay for a tap at the reduced rate of $300 should sign up now. Payment arrangements can be made. The tap fee will increase to $750 shortly and then $2,450 after the water line is installed. If you have any questions or would like to RSVP for the meeting (not required, but appreciated), please contact the office.
Phase V Distribution Listing Update
August 22, 2016
West Carteret Water anticipates issuing Notices to Proceed to the contractor by mid-September and hopes to provide a tentative project schedule on the website by early October.
The pictures below show the updated distribution listing for the areas concerning the Phase V project. To enlarge a specific image, just click directly on it. If you have any questions, please contact the office.
Phase V Bid Update
August 06, 2016
August 5, 2016: At last, the Phase V bidding process is about to end! Last week, we opened bids for the distribution expansion and additional well construction. Another bid opening will be held on Monday, August 8 for the Gales Creek elevated tank and the plant expansion. The Board will meet to discuss the overall project after all bids are opened. If over budget, subsequent funds will have to be borrowed. Those funds will be secured by Friday, August 12 to ensure that enough time is provided to finalize all paperwork and award contracts by August 25.
Based on this schedule, it is anticipated that construction will begin within the next 60 days. Once the distribution contractor provides a tentative schedule, it will be posted. If you have any questions, please contact the office.
Phase V Information Update/Upcoming Meeting
July 14, 2016
As of Wednesday, June 29, 2016, we received approval to seek construction bids for the Phase V water line project. The bid opening will be held on July 28th and awarded within 30 days if bids are within the funding budget. If not, we will begin the deletion process to remove streets that are most costly. Of course, the more property owners that have signed up for water, the less cost per customer.
Currently, the preconstruction fee is $300 per tap. That amount will increase to $750 once construction begins in each area. Eventually, it will be $2,400+. If you have not signed up for water and wish to do so, you are encouraged to contact our office to receive the necessary paper work.
There will be an informational meeting on Tuesday, July 19, 2016 at the water company office. Doors open at 6 p.m. and the meeting will begin at 6:30 p.m. Please contact the office to RSVP as soon as possible.
Phase V Update
June 22, 2016
The list below contains the updated status of all the areas in West Carteret Water Corporation’s Phase V Expansion Project. All streets, regardless of status, are pending bid results.
AREAS WITH 100% EASEMENT PARTICIPATION:
Bogue Landing S/D (Hwy 24 East near Gethsemane)
Bogue Sound Dr
Bogue Sound Ct
Utopia (Hwy 24 East/Continuance of Hankison Dr)
Somerset Plantation S/D (Hwy 24 East)
Old Oaks S/D (Hwy 24 East)
Western Acres (Hibbs Road, Off Hwy 24 East)
White Oak Dr
George Taylor Rd (Broad Creek, Hwy 24)
Blue Heron Dr (Hwy 24 West/Ocean)
Bogue Forest Subdivision (Hwy 24 West/Red Barn)
Bogue Forest Dr
Bogue Forest Ct
9-Mile Road: From Hwy 24/Entire Length to Lake Rd
Croatan Colony (9-Mile Rd off Hwy 24)
Croatan Colony Dr
Gales Creek Road (9-Mile Rd, Off Hwy 24)
Gales Creek Road
Bur Oaks S/D (9-Mile Rd, Off Hwy 24)
Bur Oaks Blvd.
Mill Dam Way
9 Foot Road to Newport’s ETJ (Before Masontown Rd)
Huntington Ridge (9-Foot Road, Between 9-Mile/Hwy 70)
Grey Fox Run
Quinn Hill Enterprises, LLC (9-Foot Road, Between 9-Mile/Hwy 70)
Quinn Hill Road
Holly Springs Road (9-Foot Road, Between 9-Mile/Hwy 70)
Lake Wood/Deer Park/Park Meadows Subdivisions
Fawn View Ct
White Doe Ct
Park Meadows Dr
Silver Lake Ct (West Firetower Rd, Off Hwy 58)
Little Kinston (West Firetower Rd, Off Hwy 58-Behind Bluewater Cove)
Hunters Creek (Stella/Hwy 58)
White Oak Bluff Subdivision (Stella, Hwy 58)
White Oak Bluff Rd
Red Oak Rd
AREAS EXPECTED TO HAVE EASEMENTS BEFORE CONSTRUCTION:
Kelly Lane (Hibbs Road, Off Hwy 24 East)
Southwest S/D (9-Mile Rd, Off Hwy 24)
Roberts Road (Off 9-Mile Rd)
Tanglewood S/D (Oak Grove Road)
Country Side S/D (Country Side Court)
Pine Ridge (Powell St.)
Tar Kiln Ridge (Naval Store/Tar Kiln Ln)
Rollingwood S/D (Broad Creek, Hwy 24/9-Mile Area)
Croatan Estates (9-Foot Road, Between 9-Mile/Hwy 70)
Lake Wood/Deer Park/Park Meadows Subdivisions
Rolling Hill Subdivision (West Firetower Rd, Off Hwy 58)
Rolling Hill Dr
River Oaks (Stella, Hwy 58)
River Oaks Dr
Deep Water Dr
AREAS DELETED DUE TO EASEMENTS OR LACK OF PARTICIPATION:
Holly Lane (across from Rouse’s Septic Service)
Lake Road (Continuance of 9-Mile; End pt near Newport FD Auxiliary Station)
For the purpose of updating property owners, informational meetings will be held in several locations. The first two meetings will be held at:
Holly Springs Baptist Church
163 Holly Springs Rd, Newport (Off Nine Foot Rd)
Saturday, June 25, 2016
Doors open - 10:00 am
Presentation along with Q/A - 10:30 am
Available until noon
WCWC Administrative Office (Second Story)
4102 Hwy 24, Newport
Tuesday, July 19, 2016
Doors open - 6:00 pm
Presentation along with Q/A - 6:30 pm
Please RSVP for this meeting at (252) 393-1515 or email@example.com
The next informational meeting will be announced in the Hwy 58 area.
Phase V Expansion Update
April 05, 2016
As of April 5, 2016, we have verbal notification that all agencies have approved the expansion. Our project will go to bid once those permits have been physically received and Rural Development gives their approval. The installation of water mains will be contingent on the bid pricing. A new update will be posted as soon as formal bids are made.
As a reminder, if you have received an easement and have not yet executed it, please contact the office immediately. As of April 5, 2016, we have only recorded 66 out of 159. If you have any questions concerning easements, please contact the office as soon as possible.
Phase V Delayed Due to Final Environmental Approvals
November 19, 2015
West Carteret Water Corporation is excited to be extending water lines into the previously advertised areas. However, due to negotiations with state and federal agencies regarding two well site placements and permitting, the bidding process for the Phase V project has been stalled. In a meeting with the agencies during late October, those involved felt that the approval could be forthcoming within 2-4 months. At this point, there is no reason to believe that the new sites will not be approved; it is just a matter of “when” they will be approved. To assist in this endeavor, a reputable well consultant, who is very familiar with both West Carteret Water Corporation and the Castle Hayne Aquifer, has been retained in an effort to provide creditable answers to their questions in a timely manner.
The wells are just one of several contracts that will be funded through an $8.5 million loan from the USDA Rural Development, which includes water lines, plant expansion, meter change out, generated power, and elevated storage. Each of these contracts must be bid at the same time. WCWC could proceed without the well approval; however, it would be removed from eligibility for government loan funding during the phase of construction. At this point, that is not something we plan to do. Your board will be looking at this closely and, if necessary, will make the decisions needed to avoid extensive delays.
Therefore, at current, we hesitate to give a firm bid date again, but anticipate February 2016 with a construction date of April 2016. All customers will be updated as we become aware of any changes. We apologize for this delay, but it simply cannot be changed or rushed by WCWC any more than it is already. At the same time, we appreciate the agencies involved for their stewardship to the public in making sure that every decision they make is in the best interest of the environment and our future aquifer health.
Should you have any questions, please do not hesitate to contact our office at (252) 393-1515 or at firstname.lastname@example.org.
Phase V Expansion Project - Update
May 13, 2015
West Carteret Water Corporation received great news in March 2015. Our loan application for our Phase V project has been approved by the NC Office of USDA Rural Development. At this point in time, they expect to obtain approval from the Washington, DC office before the end of March and will deliver to us a Letter of Conditions by the first week in April. The Letter of Conditions is loan obligation. Based on that information, we have asked our engineering firm to proceed with final plans to prepare for bidding. Although a lot of survey work has been completed, we could not finish the entire construction package with the loan approval.
The following is an estimated timeline and will be updated as we progress:
April 1 - Receive Letter of Conditions
June 1 - Submit Plans and Specifications to Public Water Supply for Approval
August 1 - Bid Projects
September 15 - Award Contracts
November - Start Construction
Of particular concern to resident and businesses is the location of future water lines. Based on survey results, the locations listed below have TENTATIVELY been approved:
Bogue Landing (Hwy 24)
Blue Heron Bay (Hwy 24)
Terrapin Court (Rollingwood S/D)
George Taylor Road (Hwy 24)
Bogue Forest S/D (Off Red Barn Rd)
Western Acres (Hibbs Road)
Kelly Lane (Hibbs Road)
Utopia (Hwy 24)
Old Oaks S/D (Hwy 24)
Somerset Plantation (Hwy 24/Contingent on HOA Agreement)
Rolling Hill Sudvision (Hwy 58)
River Oaks (Hwy 58)
Hunters Creek (Stella/Hwy 58)
White Oak Bluffs (Stella)
Silver Lake Court (Hwy 58)
Little Kinston (Hwy 58)
9-Mile Road from Hwy 24 to Lake Road
Croatan Colony (9-Mile Road)
Gales Creek Road/Sandhills
Southwest S/D (9-Mile Road)
Roberts Road towards Newports ETJ
Old Grove Road (Roberts Road)
Country Side Court (Roberts Road)
Powell St (Roberts Road)
Naval Stores Drive & Tar Kiln Ln (Roberts Road)
Bur Oaks S/D: Bur Oaks Blvd, Mill Dam Way, Casey Lane, Carrie Court
9-Foot Road to Miss Lizzy's Store
Quin Hill Road
Holly Springs Road
Lake Road (portion)
Lake Wood, Deer Park and Park Meadows S/D