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Winter Weather Advisory

As winter weather approaches, customers are strongly encouraged to take measures to insulate exposed plumbing and protect RPZ assemblies and irrigation systems from freezing. Where feasible, please shut off water service to docks, swimming pools, and irrigation systems to prevent potential damage.

Please be advised that due to hazardous driving conditions, our staff may be unable to respond to service requests until it is safe to do so. Reported issues will be addressed as promptly as conditions allow.

For emergencies only, please contact us at (252) 393-6465, (252-) 241-0116, or (252) 241-9383.

We appreciate your attention and cooperation in safeguarding your property and ensuring the safety of our personnel.



Properties With Reduced Pressure Zones (RPZ)

Recently, you received a letter stating that your RPZ backflow preventer did not pass inspection, which, although not an emergency, should be repaired as soon as possible. After some calls, we are realizing that most plumbers in the area are not equipped with the supplies to handle these repairs.  Although we generally do not recommend contractors, Michael Gillette Plumbing (252-560-3247) has agreed to do so for any of our customers. Michael both tests and repairs.  Therefore, he is a repair option if you would like to speak with him.

In addition, if you would like to have a charge by him added to your water bill, please call our office. We will notify Michael that your billing option has been approved.  Of course, you can contact him and pay him directly.  When he is completed, please provide us with the repair date documentation.

Do not hesitate to call should you need further assistance.

Thank You,

West Carteret Water Corporation

Member Services

Be Proactive For The Colder Months

During colder weather, there is a possibility that pipes may freeze. To help avoid that, we offer the following suggestions:

  • Ensure that all exposed plumbing is insulated, especially any metal piping or fittings.
  • Disconnect all hoses from exterior faucets and insulate all faucets.
  • Although we do not encourage wasting water, sometimes the only way to avoid frozen plumbing is allow a small stream of water to run in your sinks or tubs if you know you have exposed plumbing.
  • As temperatures rise, be alert to damage to your plumbing as well as your neighbor's. Frozen water will expand and often rupture pipes that are not located until after thawing begins.