To report water leaks during non-business hours, please call (252) 241-0116, (252) 241-9383, or (252) 393-6465.
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Alert
Bills
May 05, 2025
We apologize for any inconvenience caused by not receiving your montly statements. We have been notified that the bills were not printed or distributed by the printing company that we will no longer be using. We greatly appreciate your patience with the phone lines and email responses. Payments can be made online, in person, or over the phone. We accept Visa, Mastercard, or Discover.
**BILL MAIL UPDATE-5/5/2025: A customer reported receiving a water bill today dated 4/15/2025 with a PMSI Bulk Rate Stamp. We have been unable to confirm the mailing by our mail contractor. Today, we are contracting with a new mailing service and upcoming bills may be late again the first month, but we will keep you posted as we are aware of the situation. Thank you for your patience.
Alerts
Bills
May 05, 2025
We apologize for any inconvenience caused by not receiving your montly statements. We have been notified that the bills were not printed or distributed by the printing company that we will no longer be using. We greatly appreciate your patience with the phone lines and email responses. Payments can be made online, in person, or over the phone. We accept Visa, Mastercard, or Discover.
**BILL MAIL UPDATE-5/5/2025: A customer reported receiving a water bill today dated 4/15/2025 with a PMSI Bulk Rate Stamp. We have been unable to confirm the mailing by our mail contractor. Today, we are contracting with a new mailing service and upcoming bills may be late again the first month, but we will keep you posted as we are aware of the situation. Thank you for your patience.